Frequently Asked Questions

The world of wine is enormous. We believe the only way to select, sell and talk about wine properly is to visit the producers personally. Marko travels across Italy constantly, visiting around 150 wineries a year. We know Italy well. We'd rather do that properly than spread ourselves thin across ten countries.

Marko visits producers directly, in their vineyards and cellars. Not from a catalogue, not at a trade fair. He sits at their tables, tastes from the tank, and decides from there. Around 150 wineries a year. The wines you find on corkin.nl are the ones that made it through that process.

On the Haarlem side, Simo handles everything else: orders, shipping, and occasionally delivering to your door personally.

Honest answer: writing "natural wine" would probably help with sales. The producers we work with are, in the common understanding of the term, natural wine producers. But the word natural has no legal definition and no regulation behind it. That gap has been filled by some people who started making wine without much expertise and hid the results behind words like "art" and "passion."

We believe in artisanship instead. Competence, study, tradition, territory. Elements that together produce wines worth drinking, without chemistry, and with decisions taken carefully at every step.

Organic certification for wine allows quite a lot of intervention in the winemaking process. Legally. It does not mean what most people think it means.

As for the €5 bottle, we think we know how that's possible. It's probably not the right place to get into it. We are always happy to meet for a glass and talk about it. We bring the wine.

The producers we work with use zero or very little added chemistry. That makes their wines more fragile than what you might be used to. Most unusual aromas appear in the first few minutes after opening and disappear once the wine breathes a little. Give it ten minutes before deciding.

If the wine seems genuinely faulty rather than just unfamiliar, that is rare but it happens. Get in touch and we will sort it out. A replacement is always on the table.

Any doubts at all, write to hello@corkin.nl and we will help.

Yes. We supply restaurants and hospitality businesses across the Netherlands. For pricing, delivery arrangements and our B2B terms, head to our Horeca page or get in touch directly at hello@corkin.nl.

Marko and Simo. One based on the road in Italy, one in Haarlem. → Read more on the About us page.

For anything wine-related, questions, recommendations, and pairing ideas, Marko is your person. For orders, shipping, returns, or anything practical, Simo handles it. You can use the number +31 683500003.

You can also DM us on Instagram at @corkin.wijn or email hello@corkin.nl. We are active on all of them.

Yes. We are based at Schouwtjeslaan 53 RD, 2012KG Haarlem. Collection is always free.

One thing worth knowing: we run a small operation, and we are not always at the door. Please wait for the confirmation email before coming, and if you want to make sure someone is around, drop Simo a message first. He does not bite.

Yes, via corkin.myparcel.me once your order has shipped.

You have 30 days from delivery to request a return. Items must be in the same condition as received, in their original packaging, and unopened if it is a bottle. You will also need your proof of purchase.

If you are returning due to a change of mind, return shipping costs are at your expense. If the wine is faulty or the wrong item was sent, we cover it.

EU customers: if you are based in the EU, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. You can also cancel before the order has shipped; contact us as quickly as possible, and we will stop it before it leaves. To exercise the withdrawal right after delivery, notify us within 14 days. We will refund your order within 14 days of receiving the return, using the same payment method you used at checkout. Note that this right does not apply to opened bottles.

To start a return, use our Cancel or return my order form or email returns@corkin.nl directly.

Business customers are subject to separate return conditions. See our B2B Terms of Sale.

If you are based in the EU, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. You can also cancel your order before it has shipped just get in touch as quickly as possible and we will stop it before it leaves.

To exercise the withdrawal right after delivery, notify us within 14 days via our Cancel or return my order form or at returns@corkin.nl. Once confirmed, you have a further 14 days to return the items. We will refund your order within 14 days of receiving the return, using the same payment method you used at checkout.

Note that the right of withdrawal does not apply to opened bottles. For faulty or incorrect items we will always make it right, regardless of the 14-day window.

With in3 you pay in three equal instalments over 60 days, free of charge. The first payment is made at checkout. The second comes 30 days later, the third at 60 days. You receive an email reminder before each payment. No interest, no extra costs.

Minimum order for in3 is €100.