Frequently Asked Questions

We hope this Q&A will answer some of your questions! If it doesn't feel free to reach us at any time. You can find all the way over here contact us!

Before the Q&A
confused man
After the Q&A
happy man

General

We sell wines from artisanal producers. People who believe in their work, and often who are re-evaluating their place of origin.

The world of wine is gigantic 🌎. We believe that visiting the producers personally is the best way to be able to select, sell, and spread their products. We are lucky that Marko is always around wineries in Italy!

Marko, the co-founder of Corkin, is based in Italy, which makes it possible for him to visit around 150 wineries a year. We only present to you wine producers we think are worth tasting.

But do not worry, we are also present near you! Simo, the other co-founder, is based in Haarlem near Amsterdam, and ships (sometimes personally) your orders directly to your doorstep 🚪.

Not going to lie, writing natural wine would certainly help with sales 🤐. The producers we work with, in the common ideology, are all natural wine producers. But the word natural doesn't mean much since there is no regulation. If to this, we add that this trend has also been followed by many people who started making wine without any expertise, the situation becomes delicate. Making wine is a real job like any other. Of course, we can say that there is an "artistic" part that is not there in other jobs. However, it is not a justification to create wines with defects hiding behind words like "art", "passion", etc...

We do really believe in artisanship instead. Passion, competence, study, tradition, territory. Elements that together lead to the creation of unique wines, without the use of chemistry and only with carefully taken men’s decisions..

Organic laws regarding wine are pretty wide and allow you, LEGALLY, to involve in the winemaking quite a lot, which does not suit what we stand for.
Having said that, we still do not understand how is possible to sell a bottle of wine produced in another country for 5€. Actually, we think we know how 😂, but it's probably not the right place to talk about it. We are happy to meet for a glass of wine and discuss it. We bring the wine 😎.

The vignerons we work with use zero, or veeeery little, chemistry 👩‍🔬👨‍🔬. Our wines are fragile, much more so than Coke wines, as we like to call them. Most "weird" aromas are usually noticeable in the first few minutes after opening the bottle, and they tend to go away after the wine breathes. If that is not the case, and you feel that the wine is defected (which is rare), we will make it right, and you can request a new bottle.

In any case, if you have any doubts, do not hesitate to contact us at info@corkin.nl. We will be happy to assist you.

We are Marko and Simo. Based respectively in Italy and Haarlem. See the about us to know more!

Contact Us

Anytime. 24h. See below "Where can I reach you"

In general, you can always drop us an email at info@corkin.nl, but we are very active on Instagram so feel free to DM us at @corkin.wijn

  • For boring matters, shipping, bureaucracy, or anything that is not funny Simo will answer your text at +31 683500003.
  • For questions about wines, or funny topics you can contact Marko at +31 683693476.

Shipping

All of our orders are shipped using MyParcel which relies on PostNL. At times your order may be delivered directly by Simo 😀.

In case the package is shipped via PostNL mind you that the shipment uses PostNL leeftijdscheck (or age check) since we need to verify the age of the person receiving the order.

Yes! You can pick up your order yourself at our place at Schouwtjeslaan 53 RD, 2012KG in Haarlem. Pick up is always free of charge!

N.B. Please wait for the confirmation email stating that your order is ready for pick up to avoid any inconvenience.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging, if it's a bottle then unopened. You’ll also need the receipt or proof of purchase.

If the reason for a return is a "change of mind" then the shipping costs is at the customer expense.

You can always contact us for any return questions at returns@corkin.nl.

Payment

  • iDeal
  • Creditcards (Mastercard, Visa, Maestro).
  • Apple Pay
  • Google Pay
  • Shop Pay
  • in3 split payment (min €100)

If you choose in3, you pay the full amount in three equal parts within 60 days. You pay the first part directly. The second and third instalments will be paid within 30 and 60 days respectively. This way, you don't have to pay a large amount of money in one go. You will receive an e-mail as soon as you need to make a new payment.